Whether you get paid on a recurring billing service or have one time payments coming your way, you want to get your money fast and with a minimum of fuss.
1. Your Billing Method Doesn’t Scale
Sure you might have a great and fast billing method for a small business, where the banks and the online services allow your payments through without any real problems.
In order to solve this, your billing method (as well as nearly every single area of your business) needs to be able to scale and grow both effectively and quickly. So make sure to anticipate the growth of your business and prevent this problem from happening.
2. Your Method Doesn’t Allow For Fast Change
If your business is constantly offering discounts, coupon codes, and free trials alongside items and services at full price, you need to have a method that can accept and manage all those payments.
Focus on finding or designing a method that can take in all of that data, and doesn’t slow down the amount of money that you are making.
3. Have Backup Plans For Failed Payments
Finally, while it does stink whenever customers stop paying you, sometimes they don’t intend to do so. They might not have enough funds, their credit card could have changed or could be maxed out, or something else could have prevented the payment from going through.
Send out emails, have backup payment methods available, or have grace periods where you let the customer know what is wrong. Because often your customers didn’t intend to stop paying you, but something else beyond their control stopped it and they need to be notified.
Use Specialist Billing Software For Human Service Agencies
For human service agencies, you don’t want payment to slow down, and that means that you need to have a plan in place to make sure it doesn’t.
That way you can make sure to focus less on the payments and more on the people that you are trying to help. Depending on your agency, many softwares are available so take your time in finding the right one that works for you.