3 Common Billing Issues That Slow Down Payments (And How To Resolve Them)

Onyema Donald

Whether you get paid on a recurring billing service or have one time payments coming your way, you want to get your money fast and with a minimum of fuss.

However, there are constant issues that can pop up which slow down your billing payments and make the process of ‘money into your bank account’ take forever.

So in order to make sure that your money gets where you need it to be, you need to be aware of some of these issues and make sure that you solve them.

1. Your Billing Method Doesn’t Scale

Sure you might have a great and fast billing method for a small business, where the banks and the online services allow your payments through without any real problems.

However, as your business grows and you take on more customers and more people start to add their money to the pipeline, then clogs start to happen. The larger payments might not go through as quickly as you would like, all because your system can’t handle them.

In order to solve this, your billing method (as well as nearly every single area of your business) needs to be able to scale and grow both effectively and quickly. So make sure to anticipate the growth of your business and prevent this problem from happening.

2. Your Method Doesn’t Allow For Fast Change

If your business is constantly offering discounts, coupon codes, and free trials alongside items and services at full price, you need to have a method that can accept and manage all those payments.

Whenever you have fifty people buying from your website at fifty different prices, you don’t want your method to hiccup whenever you have to deal with that overflow.

Focus on finding or designing a method that can take in all of that data, and doesn’t slow down the amount of money that you are making.

3. Have Backup Plans For Failed Payments

Finally, while it does stink whenever customers stop paying you, sometimes they don’t intend to do so. They might not have enough funds, their credit card could have changed or could be maxed out, or something else could have prevented the payment from going through.

So have a plan to reach out to those customers and let them know that something has blocked their payment from going through.

Send out emails, have backup payment methods available, or have grace periods where you let the customer know what is wrong. Because often your customers didn’t intend to stop paying you, but something else beyond their control stopped it and they need to be notified.

Use Specialist Billing Software For Human Service Agencies

For human service agencies, you don’t want payment to slow down, and that means that you need to have a plan in place to make sure it doesn’t.

Thankfully, there are plenty of billing software for service agencies options that you can use to make sure that your processes are kept simple.

That way you can make sure to focus less on the payments and more on the people that you are trying to help. Depending on your agency, many softwares are available so take your time in finding the right one that works for you.

Prevent The Problems And The Money Will Flow!

If you and your business can get out ahead of billing problems, then you can ensure that your payments will always go through, so take the time to build or find a system that will work for your business. Then you can get back to making money!